Customer experience (CX) is a big focus for companies – and for a good reason. According to a Gartner study, 89% of companies surveyed considered CX to be the new competitive battlefield. Just look at some of the most innovative brands globally, as it’s no coincidence to see them leading the pack in the CX space. By focusing on providing an exceptional CX, companies can drive revenue growth, customer retention, brand loyalty, and more. However, the challenge for…
Eric Koch
You have setup an integration workflow. It is working fine for you and is making your work easier. Now due to a change in the data provided by your trigger caused by some changes upstream in the source system, your integration…
Workday is quickly becoming the most popular financial and Human Capital Management (HCM) application in the industry. Much like ADP’s clientele, employers use Workday to manage their workforce, onboarding tasks, changes in employment, and the financial aspects of their…
This week RoboMQ made available their first 2020 release of Connect iPaaS named Raphael, Sprint One. Named after the famed Italian painter and the architect of the High Renaissance whose work is admired for its clarity of form, ease…
It is no secret that API is a big word. Every day we hear about the API economy, the business value it can create and how it can enable collaboration between businesses, partners, vendors and organization and people in…