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CASE STUDY

How QualDerm Powered Identity Lifecycle Management

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Superior "First Day at Work"
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Data Security
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Timely Terminations
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Role-Based Access Control

Industry

Company Size

2,501 Employees

Implemented Solution

Paylocity with Azure AD

Customer

The Scope

The healthcare sector is currently navigating one of the most volatile workforce markets in its history. This isn’t just about finding talent; it’s about managing it. With turnover rates frequently climbing past 20% annually, the “lag time” between hiring a provider and getting them into a clinical setting directly impacts patient care.

Furthermore, the financial stakes are massive. The latest study by the U.S. Bureau of Labor Statistics and NSI Nursing Solutions shows that the cost of replacing one healthcare worker equals 1.2 to 1.3 times their annual salary. That figure doesn’t even account for the operational disruption caused by the vacancy across identity and access workflows tied to Identity Lifecycle Management.

Struggles and Pain Points: Healthcare Complexity

QualDerm manages a big, diverse team of doctors, clinical pros, and all the administrative leaders who keep things moving behind the scenes. As their footprint expanded, the “manual way” of doing things began to break. Specifically, the leadership team was juggling four big problems:

High-Volume Onboarding

Dozens of locations might have a very high volume of onboarding simultaneously.

The Compliance Gap

Audit Failures and code violations create a compliance gap that leaves the organization vulnerable.

Siloed Workflows

Multiple offboardings also increase security and data silo risks.

Lifecycle Blind Spots

Limited lifecycle visibility, particularly during internal role transitions.

The Fallout: Organizations like SHRM and HR for Health point out that poor onboarding can spike early-stage turnover by as much as 50%. QualDerm realized that minor tweaks wouldn’t cut it; they needed a systemic framework that forced HR, IT, and compliance into a single, automated rhythm.

The Solution: Hire2Retire for Identity Lifecycle Management

QualDerm Partners, LLC, a major player in dermatology and specialty care, felt these pressures acutely as it scaled. To maintain their growth trajectory without drowning in administrative deficit or compliance risks, they turned to Hire2Retire to sustain Identity Lifecycle Management. When QualDerm brought in Hire2Retire, they finally ditched the clunky mess of manual HR and IT tasks.

Infographic showing a 20% healthcare turnover rate, 60-90 day clinical readiness, 40-60% reduction in manual effort, and 30-45% faster productivity. Improved through Identity Lifecycle Management.

Key Implementation Features:

Lifecycle-Driven Onboarding

The moment a new hire joins, it triggers workflows on both HR and IT systems at the same time. Based on the specific role, Hire2Retire ensures the employee gets the exact applications and training they need.

Credential and Compliance Intelligence

QualDerm Partners replaced manual JML with centralized automation that aligned HR, IT, and compliance workflows. The system monitors the last working dates and contract or license requirements proactively.

Real-Time Workforce Visibility

Leadership no longer has to spend time searching for the status of the workforce. Now they have real-time data in all locations and both medical and non-medical staff.

Simplified Offboarding

Hire2Retire automates offboarding so you don't have to do it manually. A full audit trail is created, and access is removed, ensuring HIPAA and other regulatory obligations.

Business Impact

Hire2Retire supported QualDerm with a secured workforce lifecycle framework, aligning HR, IT, and compliance specifically for the Healthcare sector.

Category Before Hire2Retire After Hire2Retire
Workflow Management Manual coordination between HR and IT teams Automated, lifecycle-driven workflows across HR and IT
Onboarding Speed Delayed system access for new hires New hires productive 30–45% faster
Compliance Tracking Reactive credential and compliance tracking Proactive, automated compliance monitoring
Offboarding & Audit Inconsistent and manual offboarding records Fully documented, standardized, audit-ready processes

Conclusion: A Strategic Foundation for Growth

Hire2Retire acts as a strategic shift toward growth that scales without any risk. By automating JML (joiner-mover-leaver) processes, QualDerm has synchronized HR, IT, and compliance. This move swapped administrative headaches for boosting data security, the medical history of patients, and audit confidence.

Now, leadership can focus on expansion and patient care instead of manual paperwork. Don’t wait for a failed audit to govern your Identity Lifecycle Management. See the financial impact with our free ROI Calculator, then book a free call to learn how we automate your HR and IT workflows.

Know us more

If you have any question about Hire2Retire, Schedule a demo call with us to see what Hire2Retire can do to improve your Identity management.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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