See How to Seamlessly Manage Employee Role Changes and Keep Access Secure|10th Oct 2025
As part of the Phase 6.5 release, Hire2Retire now offers Paycom Onboarding Support to integrate with Directory Services and streamline employee pre-boarding and workforce lifecycle management.
A lot of stress is experienced by HR and IT teams when new employees are being set up. Accounts have to be created, the right permissions assigned, and access secured often manually. Delays and frustration can be caused for new hires when the tools they need are not available on their first day. Meanwhile, repetitive account updates are handled by IT staff, leaving little time for higher-value projects.
Mistakes can be made, access can be delayed, and security gaps can appear when these processes are performed manually. Studies have shown that nearly 25% of IT helpdesk tickets are tied to identity and access issues, and mismanaged accounts are responsible for 60–70% of data breaches. Productivity is lost when access is delayed, with Gartner estimating up to $400 per employee per day. For large organizations, millions of dollars can be wasted, and compliance risks can be increased.
With the Phase 6.5 release, businesses worldwide can now take advantage of Hire2Retire’s enhanced pre-boarding automation. For years, organizations have relied on Hire2Retire’s seamless HR to Active Directory (AD) integrations to streamline operations. Now, pending employees in Paycom can be provisioned into AD, Azure AD, or Google Workspace before their first day. This ensures that new hires are ready to work immediately, while manual effort for IT teams is reduced.
A smooth transition is provided from pre-boarding in Paycom Onboarding to ongoing updates in Paycom HR, and employee data is kept accurate across all systems through regular extracts. With this release, the full employee lifecycle from pre-boarding to onboarding, role changes, and offboarding is supported, strengthening workforce lifecycle management.
More details can be found in the RoboMQ blog on everything new in Phase 6.5 and in the full Phase 6.5 release notes.
Think about a new hire’s first day. They walk in, and everything just works. Their email is ready, accounts are active, and the systems they need are already waiting. No panicked calls to IT, no chasing approvals, everything works smoothly from the start. That’s what happens when Paycom Onboarding Support is in place.
HR teams can breathe a little easier, too. There’s no need to double-check every setup or follow up on missing accounts. Meanwhile, IT staff finally get to spend time on projects that actually matter instead of repeating the same setup steps over and over.
And it doesn’t stop after day one. When someone gets promoted, moves to a new team, or leaves the company, the changes are quietly updated in all systems. Nothing slips through, no one gets unintended access, and everyone stays productive and secure.
Integrating Paycom with AD in Hire2Retire is an easy process. Simply create a new Hire2Retire workflow and select Paycom Onboarding from the list of supported HR systems, set up authentication and configure your profile mapping preferences as you would with any HR integration. Hire2Retire can then schedule regular data extracts, either daily or at specific intervals, to keep your data consistent and accurate.
The setup of Paycom Onboarding Support is made simple:
Once the setup is complete, Paycom Onboarding can work alongside Paycom HR for a seamless employee lifecycle experience.
The Paycom Onboarding → AD workflow can be run alongside the Paycom HR → AD workflow. Future updates, role changes, and terminations are handled automatically once an employee’s status is changed to “new hire.”
A seamless flow is created from pre-boarding to onboarding, supporting entire workforce lifecycle.
This seamless transition ensures that new hires are pre-boarded and onboarded smoothly, while employee terminations are handled promptly and with care.
HR-to-IT workflows can be streamlined by booking a discovery call with a RoboMQ Integration Specialist. Paycom Onboarding Support allows employee pre-boarding to be faster, more secure, and less time-consuming for IT teams.
Users can run Paycom Onboarding to AD workflow alongside a Paycom HR to AD workflow. Once an employee is converted to new hire status, the Paycom HR to AD integration workflow manages future changes and syncs employee data to AD. This seamless transition ensures that new hires are pre-boarded and onboarded smoothly, while employee terminations are handled promptly and sensitively.
Ready to streamline your employee lifecycle management? Book a discovery call today with a RoboMQ Integration Specialist and discover how our Paycom Onboarding integration can revolutionize your HR processes.
Pre-boarding prepares accounts and access before a new hire’s first day, so they can start working immediately.
It automates account creation and access assignment, ensuring employees have all necessary tools on day one.
Yes. Pre-boarding tasks are handled by Paycom Onboarding, and ongoing updates are managed by Paycom HR.
Automated identity provisioning ensures accounts are updated or removed promptly and maintains logs for audit readiness.
Not at all. Hire2Retire is a no-code platform simply configure Paycom Onboarding, map employee profiles, and schedule extracts.
