It delights your customers when you resolve their issues faster. But you can’t solve all of their problems at once. You have to prioritize the issues.
With Salesforce-ServiceNow integration, you can automate creating and/or updating tickets in ServiceNow when an event happens in Salesforce. And, using filters, you can prioritize the incident and alert your support team in real-time if there is an urgency.
This integration can be created in minutes without coding with your free trial of Connect iPaaS.