Customer support requires relentless attention in Teams.
RoboMQ integrates critical customer support and workflow applications for rapid access to the most relevant customer information. Integration with RoboMQ can help companies design a more efficient customer support strategy, which can lead to faster resolution times and more happy customers.
This video showcases an integration between Microsoft Dynamics 365 CRM, ServiceNow, and Microsoft Teams on the popular no-code API and data integration platform, Connect iPaaS.
The use case scenario being shown here helps expedite and resolve customer issues by creating an incident in ServiceNow and sending a message in Microsoft Teams based on a filtered event happening in Microsoft Dynamics 365 CRM.
This integration can be created in minutes without coding with your free trial of Connect iPaaS.
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