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Retail Groceries
10,000+ Employees
Bustling aisles filled with the vibrant colours and enticing aromas of fresh produce, the laughter of families exploring new culinary delights, depicts the world of Heritage Grocers Group.
This market dominant grocery chain is committed to serving communities with a diverse array of quality products. Founded in the year 1979, Heritage Grocers Group offers an extensive assortment of authentic and cultural food items through its grocery chains. Over the past decade, its stores have attracted more culturally and geographically diverse customers, effectively accelerating the growth of its three primary brands, Cardenas Market, El Rancho Supermercado, and Tony’s Fresh Market.
As its stores grew to meet the demands of a more diverse customer base, so did its workforce. With over 10,000 employees spread across 115 stores worldwide, it encountered difficulties in effectively managing its employee lifecycle. The manual processes for onboarding, offboarding, and managing employee accounts became increasingly burdensome, leading to inefficiencies and errors, especially when revoking access for terminated employees.
The lack of an integrated system between ADP and Hybrid AD further compounded these challenges, leading to fragmented and inefficient processes and more susceptibility to security breaches. The growing challenges faced by Heritage Grocers Group emphasized the critical need for a streamlined and integrated solution that can manage its expanding workforce while ensuring data security.
Recognizing the urgency of this situation, Heritage Grocers Group embarked on a search for a solution. After exploring diverse options in the market, they came across RoboMQ, a renowned iPaaS, Data, and API integration service provider. RoboMQ’s Hire2Retire, emerged as the ideal solution to address Heritage’s significant HR and IT challenges.
Retail Groceries
10,000+ Employees
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