Integrate an order management or CRM platform like Salesforce with ServiceNow and automate delivery and management of service part of the order.
Leverage thousands of APIs across leading CRM and ERP systems with data, APIs, and entities of ServiceNow for the two-way business workflows.
– Enhance employee experience with a faster onboarding process
– Save operational costs by automating manual system admin work
– Enable single sign on to manage employee access effectively
– Integrate CRM, Order Management and Service Management apps
– One view of warehouse and service delivery available to customer service agents
– Analytics and holistic insights across supply chain
– Reduce the order management time and save costs
– Enhance coordination across departments
– Delight customers with faster resolution of their complaints and queries
– Improve the productivity of your customer service team by providing them the insights they need
– Provides good reporting functionality for organisation assets
– Run automated workflows with template documents and forms as per organization’s processes and policies
– Ability to schedule maintenance automatically, perform remote updates and inspections to IT asset inventory
– Create a collaboration channel when creating communication plans for tasks
– Send instant notification to the channel to collaborate with support teams
– Send a communication to keep stakeholders informed
Resources
About Us
About Us
Products
Industries
HR Systems
Identity Providers
Service Desk