CASE STUDY

Hire2Retire Empowers CX Innovator Everise for Seamless HR-IT Integration

Upto 90% Cost Reduction

Superior "First Day at Work"

Single sign-on (SSO)

Role based access control

Industry

Business Services

Company Size

5000

Implemented Solution

Workday to Hybrid AD

Customer

Everise Holdings Inc.

Situation

In today’s fast-paced world, where customer experiences can make or break a business, Everise Holdings Inc. stands out as a trailblazer. With a focus on delivering exceptional customer services across industries such as healthcare and business process outsourcing, Everise has established itself as a frontrunner in revolutionizing customer experiences. Headquartered in Plantation, Florida, the company operates from its 10 global offices to create personalized customer journeys that foster loyalty and drive business growth.

Struggles and Pains

As Everise experienced rapid growth, managing HR processes for its diverse and dynamic workforce of over 10,000 employees became increasingly complex. With employees spread across different locations and functions, ensuring seamless HR operations became a priority. Everise relied on its Workday HR system to handle various HR functions, including payroll, benefits administration, and employee data management. However, manual and disjointed processes hindered the efficiency of HR operations. The lack of integration between Workday and AD (Active Directory) and the burden of managing data across multiple platforms created challenges in maintaining data accuracy, streamlining employee onboarding and offboarding, and ensuring compliance with regulations. To continue delivering exceptional customer experiences, Everise recognized the need for an integrated HR solution that could streamline its in-house processes, automate data management, and elevate the employee experience.

Efficient, Insightful, and Helpful

The Hire2Retire system is wonderfully easy to use and can be learned quickly by any seasoned systems admin. The support is quick and always looks to help.

Douglas P. ( IT Systems Administrator )

Efficient, Insightful, and Helpful

The Hire2Retire system is wonderfully easy to use and can be learned quickly by any seasoned systems admin. The support is quick and always looks to help.

Douglas P. ( IT Systems Administrator )

Efficient, Insightful, and Helpful

The Hire2Retire system is wonderfully easy to use and can be learned quickly by any seasoned systems admin. The support is quick and always looks to help.

Douglas P. ( IT Systems Administrator )

Resolution

To address these challenges, Everise partnered with RoboMQ and implemented Hire2Retire, a cutting-edge HR integration solution. Hire2Retire seamlessly integrated Everise’s Workday HR system with its Active Directory, revolutionizing its HR-IT operations and unlocking numerous benefits:

Automated synchronization of employee data, ensured near-real-time updates between systems, eliminating the need for manual data entry.

The integrated solution facilitated seamless onboarding for new hires, ensuring a smooth transition into the organization.

Similarly, employee offboarding became a streamlined process, protecting data security and enabling efficient exit procedures.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.