Smartsheet and Salesforce Integration Drives Efficiency and Communication
Effective collaboration is difficult. This is especially true for enterprises as often fragmented communication occurs between sales, customer service, HR, and operations.
Employees spend excessive time on cumbersome communication processes, duplicating information and repetitive tasks. As a result, customer satisfaction is negatively impacted by a lack of knowledge of product status and time to completion.
This integration allows Salesforce to be the source of data, allowing for multiple views through Smartsheet. Each department sees only the relevant information.