Using a Shared Mailbox in Outlook should be a simple process; emails to the shared mailbox should automatically be forwarded to all of its members. Outlook’s email forwarding feature does not currently allow for that, but you can achieve it through the clever use of Distribution Lists (DL). This blog will show you how to automate role or profile-driven email forwarding from team-wide or department-wide shared mailboxes and turn a complicated issue into the easy process it was designed to be.
Especially in larger organizations with thousands of employees, there is a lot of manual work involved in creating DLs and assigning email addresses to them. That’s where the Hire2Retire identity lifecycle management solution helps, as illustrated in the image below:
With this setup as and when a person joins the Partnership Relation department or meets the criteria of being a member of the above distribution list, she or he will automatically start getting communications without any configuration or manual work to be done. This zero-touch setup also takes care of adding new hires in that department to the forward (joiner), removing the forward when people change departments (mover) or leave the company (leaver).
Hire2Retire is the engine that drives this fully automated workflow and makes shared mailboxes as simple as they were originally meant to be. Now, our Sysadmins don’t need to waste any time managing memberships or chasing down employees to get them to subscribe to shared mailboxes. Our new hires are automatically added to all of the important shared mailboxes for their role from their very first day on the job. Then, when they change roles or get promoted, their memberships are automatically updated as well. The end-user experience is easy for our employees, and our HR and IT teams have tedious administrative tasks taken off their workload. It’s a win-win situation for everyone!
This is just one of the business processes we designed Hire2Retire to automate for organizations, but it is far from the only process that Hire2Retire automates. Schedule a demo call with one of our experts today, and let’s show you how Hire2Retire can integrate your organization’s HR and ATS to your IdP to automate employee lifecycle management and provide a superior experience to your employees!
Bramh Gupta is the founder and CEO of RoboMQ. He has a background in large scale real-time manufacturing systems, telecommunications and design and architecture of highly scalable and resilient enterprise systems. He is passionate about real-time integration and the value that it brings to business operations and critical decision making.
Bramh holds an MBA from the Kellogg School of Business and Industrial Engineering degree from the National Institute of Technology, Jamshedpur. Bramh combines his business insights and architectural skills to design and create highly scalable, integration platforms and tools that are needed to power the API economy.
Bramh Gupta is the founder and CEO of RoboMQ. He has a background in large scale real-time manufacturing systems, telecommunications and design and architecture of highly scalable and resilient enterprise systems. He is passionate about real-time integration and the value that it brings to business operations and critical decision making.
Bramh holds an MBA from the Kellogg School of Business and Industrial Engineering degree from the National Institute of Technology, Jamshedpur. Bramh combines his business insights and architectural skills to design and create highly scalable, integration platforms and tools that are needed to power the API economy.
