In 1955, Ray Kroc signed an agreement with Otto & Sons, a wholesale meat market in the Chicago suburbs to supply the patties for his new restaurant McDonald’s. Of course, McDonald’s would go on to become a globally recognized brand but Otto & Sons, now known as OSI, has seen a similar story.
Today, OSI is one of the largest meat processors in the world, operating more than 65 factories in 18 countries. It still supplies the patties for the iconic Big Mac along with other global brands such as Burger King, KFC, and Pizza Hut. With over 20,000 employees in multiple countries, OSI needs standardized business systems to efficiently manage a workforce of that size and global spread. However, as OSI began to roll out new systems, they realized the manual efforts required to manage their employees was bringing down efficiency, as system admins had to manually initiate onboarding, offboarding, and profile changes in their AD. For a solution to this problem, OSI turned to RoboMQ.
RoboMQ’s “Hire2Retire” employee lifecycle management system completely automated those processes for OSI, implementing onboarding events, eliminating security risks from terminations, and integrating data for thousands of employees from UKG to AD all in near-real time. As soon as the system was implemented, OSI began to see savings in terms of both time and money. Sometimes all it takes is one handshake to implement huge changes, be that with McDonald’s in 1955, or RoboMQ in 2022.

Cameron Macaulay
Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.