Every employee action, whether they are joining, moving departments, or leaving an organization, in today’s connected workplace, initiates a series of processes involving human resources, IT, and operations. HR is responsible for hiring and payroll, IT is responsible for employee access and devices, and operations closely manage the overall employee experience, with an intention to transfer employees within the organization or to another organization and beyond there are quite a few pieces involved. In the absence of an interconnectivity among these systems is a bit of a nightmare. That is where workforce management solutions come into play.
Workforce management solutions connect human resources and IT systems to automate the flow of information back and forth between systems. From onboarding to offboarding, workforce management solutions help eliminate repetitive work, reduce the risk of manual errors, and free up hours of work. More importantly, using workforce management solutions keeps employers and companies safe and compliant while improving the overall employee experience.
Still, many companies must coordinate manually between HR and IT. HR manually adds the new hire to their human resources information system, at which point they do not rely on IT until they receive an email or once a ticket has been submitted. This leads to slow onboarding delays and may even lead to incorrect access permissions. This creates a security risk if the new employee is leaving and access has not been immediately revoked.
Workforce Management Solutions address this issue by linking HR systems (such as ADP, Workday, or SAP SuccessFactors) with IT directories (like Active Directory or Okta). When HR makes an update to an employee record, everywhere, these changes are implemented automatically. New employees gain access to their accounts, employees moving departments have their permissions updated, and those that leave the organization lose access instantly.
This simple process creates a better cooperative relationship between HR and IT and creates a more robust foundation for productivity and security.
Modern workforce management tools are no longer just about attendance, payroll, or scheduling. They’ve evolved into powerful automation systems that manage the full employee lifecycle from hiring to retirement.
These solutions allow HR to focus on recruitment, onboarding, and benefits, and allows IT to manage access, devices, and security effectively. The real power of these solutions happens when having access to information becomes a connection instead of isolation. That is to say, each department system shares information automatically, allowing both departments to have access to accurate data and updates in real time.
For example, when HR onboards a new employee, the system then proceeds to automatically start account creation, email provisioning, (and) IT access for that employee. In the same automatic way, when you start the offboarding process, the system will initiate account deactivations, retrieve company devices, and update payroll or benefits.
Every employee experiences transitions during their employment up to and including the end of their employment. Each transition involves a number of actions across various platforms and types of systems. Without some type of automation, the actions required can be delayed or errors could occur.
The Employee Lifecycle Management process is about the seamless transition of employees. The goal is to help the flow of employee changes across systems so that every touchpoint, such as a role change, automatically updates access rights, etc.
An example of an automated employee onboarding process is using a system that allows a new employee to log in and begin working on day 1, with all authorisation accounts and permissions provisioned automatically. The same applies to offboarding an employee, by protecting access to company sensitive materials and information by disallowing access as soon as the employee is terminated.
In the end, the overall experience is exactly the same for both the employees and administrator as consistent, secure, and seamless as possible.
Integrations let more collaboration happen. HR has no reason to send a request manually, and IT never needs to guess which updates are correct. Both departments will work from the same data points, both saving time and eliminating confusion.
Integrations also keep information accurate. Manual updates create the possibility for mistakes, while integrations reduce that risk, often more than half. There is little wasted time for teams correcting mismatched records or deprovisioning information.
Over time, and using integrated systems are set to improve people’s overall productivity. HR is focused on people, IT is focused on technology, and both are integral to resolving employee experience.
Different organizations use different HR or IT tools, but the real efficiency comes when these tools are integrated. Here are some of the top Workforce Management Solutions that deliver strong automation and collaboration capabilities when connected through a service like RoboMQ’s Hire2Retire:
A trustworthy platform for payroll and workforce management. When integrated with identity systems to ensure payroll handling, role-based access and user provisioning lead to consistency and security.
A powerful HR system for talent, performance, and benefits management. With integration, every change made in HR instantly reflects in IT systems, ensuring no delays between employee updates and access.
Known for handling large-scale HR operations. Connecting SuccessFactors with IT directories for synchronizing information reduce compliance risk and administrative burden.
Most suited for workforce scheduling without losing training or performance analytics. Integrations with Active Directory or Azure AD allows all access and permissions for employees to limit loss of continuity across shift assignments and departments aligned with job roles.
Handles global HR functions like performance tracking, payroll, and benefits. Integrating it with IT directories ensures secure access control across geographies.
These systems together form the foundation for IT requests, approvals, and account management. Direct integration with HR offerings will also be automated ticketing, provisioning, and deprovisioning of access.
When HR and IT platforms are integrated, both departments see significant improvements in speed, accuracy, and security.
Organizations used to rely on scripts to connect different systems. While this was adequate at first, it did not take long for common integrations to facilitate updates to systems to become labor intensive for teams to maintain. Service-based integration platforms like RoboMQ, resolve this challenge altogether.
Organizations do not code connections individually but instead use connectors that pre-built systems to work with HR, IT and identity to sync effortlessly and automatically when tool updates happen. The pre-built connectors help aid in saving development time and ensure long-term reliability. This makes it a faster, scalable, and reliable approach for managing your workforce data across systems.
RoboMQ’s Hire2Retire product aims to automate the employee lifecycle from when an employee joins until they leave the organization. Our solution connects many main HR systems (e.g., ADP, Workday, SAP) with IT directories (e.g., Azure AD, Okta, Active Directory).
The Hire2Retire solution comes with prebuilt integrations with most of the major HR and IT systems, which means much of the preparation is completed at the outset and you have reliable automation from day one.
Every organization has different policies and approvals processes, and Hire2Retire allows you to create workflows that reflect your organization, whether it’s based on role, multiple levels of approval, or rules based on department.
No matter if you have 100 employees or 100,000 employees, Hire2Retire scales with your organization. Hire2Retire works effortlessly with remote workforces, many locations, and complex organizational structures.
By weaving together, the needs of HR and IT within a single automation tool, Hire2Retire enables greater efficiency in managing employees while allowing your teams to focus on achieving business growth rather than manual updates.
Complementary human resource and information technology systems lead to organizations that are smarter; employees efficiently onboard, managers make decisions based on accurate data, and compliance and security are maintained. Workforce Management Solutions are essential to balancing people, technology, and productivity.
RoboMQ’s Hire2Retire enables organizations to execute this vision. It fully automates the employee lifecycle, resulting in the alignment of the HR and IT functions. With the cumbersome process management enabled through automated workforce solutions (like Hire2Retire), you can manage fewer processes and focus more time on employing your workforce.
The end result? A connected, efficient, and future-ready workforce.
In the age of hybrid work, and continual change, modern identity governance is no longer a choice. It is the foundation of secure, compliant, future-proofed enterprises.
Organizations have difficulty with manual changes, mismatched records, and delays in access provisioning. When HR and IT are integrated with automation, these challenges are eliminated while producing consistency.
Integrations ensure that employees have only the access to systems’ tools they need for their respective role, and that permissions are removed when they leave an organization. This reduces risk and assures compliance.
The efficiency is that automation saves time, prevents errors, and helps the employees get everything they need on day one without waiting for approval.
RoboMQ’s Hire2Retire integrates HR and IT processes, automating and notating user account provision, updates, and removal processes-keeping employee data accurate and up to date across all systems.
You can find pricing for the Hire2Retire solution or schedule a demo to more fully understand how it works in your organizations size, structure and needs, at RoboMQ’s website.