CASE STUDY

TGG Solutions' ICHRA Revolutionizes Small Business Insurance with Hire2Retire Automation

Industry

Insurance

Company Size

51 – 200

Implemented Solution

Customer

Situation

In today’s fast-paced business world, small enterprises face numerous challenges when it comes to managing their insurance needs. While many insurance providers offer solutions to help businesses navigate these challenges, finding the right provider can be overwhelming. Fortunately, companies like TGG Solutions are working to make it easier for small businesses to get the coverage they need. TGG Solutions is a Michigan-based company that has been providing insurance solutions to small businesses for over 50 years. Recently in 2018, TGG Solutions merged with Nexben to offer a cutting-edge platform for small businesses. With a book of business of over 12,000 businesses, associations, and municipalities, TGG Solutions (now Nexben) has rapidly expanded to become a leader in the industry, offering advanced ICHRA marketplace solutions that enable employers to quote, propose, enroll, submit, and bill in all 50 states. 

Struggles and Pains

As Nexben continues to establish itself as a leading player in the fast-evolving healthcare benefits industry, the company faces a range of challenges that are common to rapidly growing organizations. With a focus on providing innovative solutions to complex insurance issues, the company has been able to attract top talent from across the industry. However, this growth has brought its own set of HR and IT challenges that need to be addressed. One of the key challenges faced by Nexben was the need to streamline employee lifecycle management. Manual processes for updating employee data and managing employee onboarding, offboarding, and role changes between its HRIS ADP and hybrid AD (Active Directory), led to HR and IT teams spending significant amounts of time on administrative tasks. Additionally, the evolving leadership structure of the company was making it difficult to keep track of changes to the Global Address List (GAL). To address these challenges, Nexben recognized the need for an automated solution that could streamline workflows and ensure effective and secure IT operations.  

Resolution

While looking for the one-in-all automation solution for all the HR-IT operations, Nexben found RoboMQ, a leading iPaaS, Data and API integration solution provider. The latter’s leading PIP (Prepackaged Integration Product) Hire2Retire, proved to be the perfect answer to Nexben’s HR and IT operations woes. With the implementation of Hire2Retire, it was able to- 

Automate their employee onboarding and offboarding processes, reducing the amount of time and resources needed to complete these tasks.

Improve data accuracy and eliminate data entry errors by automating the integration between all their HR and IT systems.

Ensure compliance with various security and regulatory norms by securely transferring employee data between HR and access management systems.

Simplify complex business processes based on rules, accelerating the digital transformation of employee records management.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

Industry

Insurance

Company Size

51 – 200

Implemented Solution

Customer 

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