See How to Ensure Employees are Ready to Hit the Ground Running on Day 1|29th August 2025
If your organization uses ServiceNow for user provisioning, you already know how powerful it can be for balancing IT and HR operations. However, as an organization grows, manual provisioning and identity governance simply cannot keep up.
Suppose a new hire joins your team, excited to be an integral part of your company’s growth. However, it takes him days to log into all necessary tools. An employee switches role, but his old permissions are still not updated. An employee is terminated for bad conduct, but his access his still active. Not exaggerating, these scenarios are more common than we think. These missed provisioning steps not only make bad impression but also pose security and compliance issues.
Introducing Hire2Retire IGA on ServiceNow, built to bring zero-touch automation and full observability to ServiceNow workflows. Working natively with ServiceNow, Hire2Retire IGA enables rule-based real-time identity governance for every employee lifecycle event with real-time updates and comprehensive tracking. It lets your team automate user and access provisioning, generate lifecycle tickets, streamline last-mile tasks and view full history of identity changes without ever leaving ServiceNow.
Hire2retire IGA offers policy driven provisioning and automated governance in your workflows. With this solution, organizations using ServiceNow can manage user provisioning on platform across their entire employee lifecycle with industry security standards like SOC2, ISO 27001, and NIST. Hire2Retire IGA enables organizations simplify last-mile provisioning tasks with automated catalogue request handling and incident creation. Ensuring real-time visibility into every identity and access change, Hire2Retire IGA ensures secure and compliant operations.
Combining the trusted automation of Hire2Retire and native ServiceNow capabilities, Hire2Retire IGA enables your HR and IT team to automate workforce lifecycle management and identity governance in a more secure, and compliant way with automated governance.
Organizations today feel constant pressure to keep up with manual provisioning challenges, make their operations compliant according to industry standards, and provide superior employee experience.
Hire2Retire IGA helps organizations eliminate complex manual provisioning issues by streamlining identity operations. This solution also helps enforce compliance with approval workflows and audit ready records without disrupting established processes.
Did you know?
An organization’s IT team typically takes an average of 5 to 6 hours per employee for employee onboarding. While that can frustrate new hires, manual provisioning also creates security risks. Automated identity governance can reduce that risk and wasted hours instantly. Here is how it works!
Bringing Enterprise grade automation and governance to ServiceNow, Hire2Retire IGA helps IT teams to manage workforce identity and access in a quick, secure, and compliant way.
Hire2Retire IGA helps automate workforce lifecycle management by managing entitlement, access, and identity data. It ensures every identity change whether it is account creation or access revocation is automated. Hire2Retire IGA automatically syncs every Joiner, Mover, Leaver (JML) event from your HR system to IdP like AD, Entra ID, Google Workspace, or Okta with full change data capture for audit-ready reporting.
Organizations using ServiceNow often rely on tickets for last-mile provisioning tasks, Hire2retire IGA helps organizations simplify the process of last mile provisioning by automating ticket creation for any user during their entire employment lifecycle. It can create incidents tied to lifecycle events without manual intervention. Hire2Retire IGA can create catalogue requests and trigger workflows based on policy rules.
Not every organization is comfortable with full automation. Hence, Hire2Retire IGA also supports Supervised Run Mode where IT teams can review and approve identity, entitlement, and access updates into workflow. These approvals can be configured by a manager, group, or as per custom review policies. Hire2Retire IGA also provides the capability to review pending events directly on the ServiceNow platform.
Hire2Retire makes the user provisioning and deprovisioning process automated on ServiceNow. It reduces security risks associated with manual errors and free up IT teams from repetitive tasks.
Often admins need quick visibility into lifecycle and access updates. Hire2Retire IGA syncs Observe data from your workflows to directly into ServiceNow allowing you to track and verify changes in the native platform. It provides detailed before and after records making audit changes easy and maintaining compliance with frameworks like SOC2, ISO 27001, and NIST.
An extension of Hire2Retire core platform, Hire2Retire IGA offers identity automation beyond ServiceNow. It lets you maintain unified governance and compliance across your entire HR and IT ecosystem.
Organizations using Hire2Retire IGA see 70% reduction in manual tickets, 75% fewer provisioning errors, and continuous compliance with audit-ready records. What are you waiting for?
Experience unified automation and governance in your trusted platform. Schedule a demo to know how Hire2Retire IGA can help secure your workflows and automate last-mile provisioning.
To dive deeper into the features that have been added to Hire2Retire, read the RoboMQ blog post on Hire2Retire Phase 9.2.
Need to dive even deeper into the Phase 9.2 changes? See every change made in the Hire2Retire Phase 9.2 release notes.
Somya Shrimal is a Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.
Somya Shrimal is a Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.
