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Hire2Retire Phase 10.4: Automated Contact Management, Access Request via ServiceNow & more

RoboMQ is enhancing Hire2Retire to simplify identity and access management. Phase 10.4 introduces automated contact management, ServiceNow-based access requests, LegalServer integration, and other updates. Here’s what’s new in Hire2Retire Phase 10.4:

Major Feature
Major Feature
Major Feature
Major Feature

Support for Automated Future-Dated Leave Management for Workday

Support for Automated Future-Dated Leave Management for Workday

Hire2Retire now supports automated future-dated leave management for Workday using leave start and leave end dates from HR data. It captures these dates and schedules future leave events in advance.

On the effective date:

  • The future event will be triggered
  • The employee profile and access will be automatically updated
  • The event execution will occur at midnight in the employee’s timezone

Future leave events are also updated if leave dates or related attributes change.

Hire2Retire Adds SCIM Provisioning Support for LegalServer OnDemand

legalserver

Hire2Retire now supports SCIM provisioning for LegalServer, enabling automated user provisioning, updates, deactivation, and seamless role mapping.

Enhanced Exchange Online Support for Multi-Domain Controller Environments

Hire2Retire now supports Exchange Online downstream features within multi-domain controller environments. This enables management of shared mailboxes, OneDrive sharing, email forwarding, and group memberships across Entra ID distribution lists, mail-enabled security groups, and Microsoft 365 groups.

Other Features and Improvements in Hire2Retire Phase 10.4

  • Hire2Retire now introduces an access remediation mechanism via Email or ServiceDesk integration. When application access is rejected, Hire2Retire triggers a remediation workflow to notify the application owner via Email or by creating a ServiceDesk ticket. For ServiceDesk, Hire2Retire tracks the ticket and marks remediation as Fixed once completed.
  • Hire2Retire now supports configuration of customer SMTP servers for Access Request notifications, with all system-generated emails sent from the customer’s domain.
  • Hire2Retire now introduces automated email notifications for Access Certification, covering campaign creation, start, reminders, and completion.
  • Hire2Retire now simplifies group and OU display across Workforce 360, Access Request, and Access Manager by removing redundant Domain Controller attributes.

For a complete list of improvements and bug fixes, refer to the Hire2Retire Phase 10.4 Release Notes.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of the HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners. 

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