See How to Automate Joiner, Mover, Leaver (JML) to Identity |18th July 2025|

Use SCIM Provisioning to Auto-Provision Third-Party Accounts with Hire2Retire Role-Based Access Control

As part of the Phase 5.4 release, Hire2Retire can use a SCIM integration to auto-provision and de-provision accounts in popular third-party applications on a need-to-know basis.

Hire2Retire’s Role-Based Access Control (RBAC) is an industry leader in provisioning and de-provisioning system access for Active Directory (AD) accounts. Now, as part of the Phase 5.4 release, the power and scope of Hire2Retire’s RBAC have been extended to third-party applications like Salesforce, ServiceNOW, and DocuSign through SCIM provisioning. This is how you can set up SCIM provisioning in your Hire2Retire workflow and ensure third-party application access is granted on a need-to-know basis. 

See SCIM Provisioning in Action in Hire2Retire

To create an integration for SCIM provisioning, link a connection to a compatible third-party application in the “Provisioning” tab of your Hire2Retire workflow. From there, you can define roles within the integrated application based on security group assignments or have Hire2Retire provision or de-provision accounts for all employees. Once a SCIM integration has been created, Hire2Retire will automatically provision and de-provision accounts in the application as it processes employee lifecycle events.

Before Phase 5.4, Hire2Retire could process the new hire of a sales manager, provision access for that new hire in AD, and assign the employee profile to a security group. But with a SCIM integration, Hire2Retire can now also create a Salesforce account with a sales manager role that the new hire can access on their first day of work. Currently, SCIM provisioning is available for the following 15 third-party applications, with more compatible applications to be added in future releases:

Salesforce

ServiceNOW

Atlassian Cloud 

Coupa

4me

DocuSign

Smartsheet

Snowflake

Facebook

PagerDuty

Zendesk

TravelPerk

StrongDM

Blogin

Thousand Eye

Salesforce

ServiceNOW

Atlassian Cloud 

Coupa

4me

DocuSign

Smartsheet

Snowflake

Facebook

PagerDuty

Zendesk

TravelPerk

StrongDM

Blogin

Thousand Eye

Want to learn more?

To see the other new features and improvements that have landed in the Phase 5.4 release, read the Phase 5.4 release notes.

Picture of Cameron Macaulay
Cameron Macaulay

Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.

Picture of Cameron Macaulay
Cameron Macaulay

Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.

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