See How Hire2Retire Can Drive Success for Your Organization |9th May 2025|
John had just been promoted to Senior Product Manager at a fast-growing tech company. It was a well-deserved achievement in his career. He was celebrated by his peers and recognized by leadership. But just one week into his new role, the moment of joy turned into frustration. John couldn’t access essential tools, systems, and dashboards necessary to perform his new responsibilities.
The culprit? A broken, manual identity management system that hadn’t caught up with his role change.
This is not an isolated story.
According to research, 62% of HR leaders cite poor communication as the biggest barrier during role transitions. Furthermore, here are some additional statistics that show how role-change/ promotion can become a challenge for your employee.
Today seamless access to essential tools is critical to productivity. Yet, many enterprises still rely on traditional manual processes that are unable to scale with the needs of the businesses. Transitions like promotions, onboarding, transfers or terminations are critical to businesses and must be handled with utmost precision. Our blog takes a closer look on how poor identity management systems can derail the productivity of your employees and how automation can transform it.
John’s experience highlights a systemic issue of lack of automated identity lifecycle management in organizations. After his promotion, John expected to hit the ground running. Instead, he found himself blocked from crucial project tools like Jira, Confluence, Salesforce, and the product analytics dashboard. His emails to IT and HR went unanswered for days. The HR team had updated his title in their system, but that change hadn’t propagated to the IT systems managing application access.
This disconnect is often due to:
The result?
Days or even weeks of lost productivity, frustrated employees, security risks due to over-or under-provisioning, and reputational damage for the organization. In John’s case, he had to manually request access, explain the situation multiple times, and chase down approvals. He missed a key product review meeting and delayed project kickoff by several days.
Organizations must recognize that identity management isn’t just an IT problem, it’s a business-critical function. To tackle this challenge effectively, businesses need:
1. Automated Role-Based Provisioning: When an employee’s role changes, their access should be updated automatically across all systems based on a predefined role profile.
2. Integrated HR-IT Ecosystem: HR systems of record (like Workday, SAP SuccessFactors, etc.) should be seamlessly connected to identity management platforms.
3. Real-Time Updates: Access permissions must be updated in real-time to prevent gaps in productivity.
4. Audit and Compliance Tools: Maintain visibility into who has access to what, and why.
5. Self-Service Access Portals: Empower employees to request access with automated approval workflows.
These strategies ensure that employees like John can transition smoothly into new roles without digital barriers.
You need a comprehensive identity lifecycle automation solution that bridges the gap between HR systems and IT access management. One such advanced solution for employee lifecycle management is Hire2Retire. It is designed to automate the entire identity journey of an employee, from onboarding to offboarding, and every change in between.
• Seamless Role Change Automation: As soon as HR updated John’s promotion in their system, Hire2Retire would have automatically triggered a role-change workflow.
• Predefined Access Templates: Based on his new role as Senior Product Manager, a predefined access policy would provision him with the necessary tools and permissions.
• Zero Touch IT: No tickets, no delays. IT would be notified of the changes but wouldn’t need to intervene manually.
• Audit Logs and Notifications: Managers would receive confirmation, and all changes would be logged for compliance purposes.
• Continuous Access Review: Hire2Retire ensures that John’s access is periodically reviewed and adjusted as needed.
With Hire2Retire, John could have avoided days of frustration and immediately started delivering value in his new role. From a business perspective, the project wouldn’t have faced delays, and the organization would have maintained operational momentum.
Promotions should boost productivity, not stall it. But when identity management is manual, disjointed, and reactive, even a positive change like a promotion can become a productivity killer. John’s story is a cautionary tale for organizations that continue to rely on outdated HR-IT workflows.
Modern businesses require modern solutions. Hire2Retire offers the automation, integration, and intelligence necessary to make identity transitions seamless and secure. By investing in automated identity lifecycle management, businesses not only protect their data but also empower their most valuable asset.
Don’t let broken processes ruin great moments. Choose clarity. Choose productivity. Choose Hire2Retire.
Hire2Retire provides an end-to-end employee lifecycle management solution that can help tackle every lifestage of their journey. By adopting this solution, businesses can free up valuable HR and IT resources, ensuring smooth operations and better data accuracy.
Hire2Retire is a solution that streamlines identity and access management throughout an employee’s lifecycle, ensuring smooth transitions during promotions.
HR should use automated solutions like Hire2Retire to instantly align system access and responsibilities with the new role, ensuring a secure and seamless transition.
Hire2Retire is priced on the number of active employees that you would be syncing to Google Workspace, AD, Entra ID, Okta Directory or collectively to identity systems.
We are transparent with our pricing, and we list it on our website at $5.00 per active employee per month. There are volume discounts on the number of employee tiers and term discounts for the length of the contract period. To know more visit this page.
Abhishek Surtanya is a Marketing Manager at RoboMQ with 6+ years of experience. He is a B2B and SaaS content strategist specializing in content writing that drives engagement, lead generation, and SEO growth. He specializes in data-driven, conversion-focused content that establishes thought leadership and enhances brand visibility.
Abhishek Surtanya is a Marketing Manager at RoboMQ with 6+ years of experience. He is a B2B and SaaS content strategist specializing in content writing that drives engagement, lead generation, and SEO growth. He specializes in data-driven, conversion-focused content that establishes thought leadership and enhances brand visibility.
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