Enforce Governance and meet Compliance for a zero-trust, least-privilege security posture
Employee onboarding occurs well before the first day of work when an applicant accepts an offer and Human Resources (HR) enters a record in their system. Many organizations experience a breakdown of communication between the HR and Information Technology (IT) departments when completing employee onboarding processes. Therefore, HR completes tasks associated with onboarding, while the IT department must create user accounts, provide access to systems, and set up all necessary requests for employees through tickets, scripts and follow-ups.
This disconnect makes it difficult to automate employee onboarding and access management in a consistent and timely manner. Automating the onboarding and access management process will help fill the gap that exists between the HR and IT departments; as a result, many businesses are automating onboarding and access management with a purpose-built software solution, such as Hire2Retire, to address these issues.
Most companies today still rely on partially or wholly manual processes for managing employee identity and the provision of access rights, including the user account creation and access management process. According to research from the industry, over 70% of organizations currently use manual or partially manual processes for the provisioning of employee identity and access management, which directly affects productivity, compliance and security. Hire2Retire automates the employee identity lifecycle; therefore, IT will not have to manually create, provision and manage user accounts through tickets, scripts or follow-ups.
Managing the lifecycle of employee identity begins in the HR system; therefore, all actions related to hiring, promotion, transfer to long-term leave of absence or termination must occur first in the HR system. The primary challenge then becomes how to ensure that the data has been accurately entered in the HR system and is subsequently reflected in all identity-based systems, applications and resources while maintaining synchronization between HR and IT systems.
The process of bringing new employees onboard without automation poses several challenges for HR and IT.
These gaps create a poor first-day experience for new hires and increase operational costs, as well as present a risk to compliance and security.
Hire2Retire is a product that provides employee identity lifecycle management as a lightweight form of identity governance and administration. This product is specifically geared to provide automation of joiner, mover and leaver processes, based on the HR System as the single source of truth.
The Hire2Retire product connects a company’s HR System to an Identity Provider (IdP) (i.e. Active Directory, Entra ID, Okta, Google Workspace) in a direct manner. When the HR System receives information on a new employee, any changes made in the HR System will trigger an identity action in real time and automatically, including account creation, access provisioning, privilege updates and access removal.
This real-time HR and IT system integration ensures employee identity, access and privileges remain accurate throughout the employee lifecycle.
Hire2Retire supports integrations with over 26 different types of HR Systems and ATS platforms so that organizations can automate identity actions regardless of the HR platform being used.
Hire2Retire provides the following tools for new hires:
Through native service desk integration, Hire2Retire also supports asset provisioning, workspace allocation and resource requests triggered through workflow automation. When service desk teams have the required assets and resources in the system, Hire2Retire ensures new employees are fully ready to work on their first day.
With the automatic adjusting of an employee’s access levels based on their roles with the company by using standardized business rules to determine how much or little an employee is given access to certain business functions
Hire2Retire provides automated role changes and the ability to synchronize employee HR data in order to provide an easy transitional path for employees who will be assuming a new position.
Hire2Retire provides an automated method for terminating or removing an individual’s access to a company after he or she has left the company. By utilizing the Hire2Retire system in supporting the supervisor’s ability to manage the termination of employees, all associated employee accounts will be disabled, licenses will be returned and all associated access rights blocked.
An organization may choose to utilize either a completely automated process for managing employee absences (e.g., sick leave, holiday pay) or have the option to selectively manage those absences while maintaining the employment relationship.
Hire2Retire manages the access to user accounts based on the user’s role in an organization. Access should only be granted when the user requires access and will be revoked when no longer needed.
Hire2Retire’s auditing system captures an audit log of each change to any resource in both Human Resources and Identity. They provide the ability to send this log to Business Intelligence (BI) systems, to cloud storage, or to any database-based system(s), which will meet regulatory requirements according to Sarbanes-Oxley (SOX), Health Insurance Portability Accountability Act (HIPAA), and Service Organization Control (SOC 2).
Hire2Retire provides organizations with real-time information on when identity changes are made, where they were made, and the specific access that has either been granted, removed, or retained. A scheduled reporting process helps organizations maintain visibility to the identity change activity without having to rely on manual input.
Identity Lifecycle Management by an organization prior to using Hire2Retire is very labor intensive. Skilled Technical Support individuals use the ticketing system and/or scripting to accomplish the various Identity Lifecycle Management tasks. As a result, these organizations incur excessive operational costs, and their processes take an inordinate amount of time.
Increased operational efficiency and cost savings
Organizations that utilize Hire2Retire realize measurable cost savings by eliminating the manual onboarding and access management activities and reducing duplicate processes used to manage identity.
For organizations, implementing automated workflows for the review of any identity changes prior to executing them will serve as a transition point to fully automate their identity lifecycles. Once organizations have established a transition to supervised workflows, they can begin leveraging automation on a more frequent basis and eventually transition to fully automated identity lifecycle processes.
Hire2Retire provides organizations with the capability to automate the employee onboarding and access management process in a secure, scalable, and compliant manner by connecting HR systems and IT systems, enforcing role-based access control, and providing visibility throughout the employee identity lifecycle.
Hire2Retire automates all employee identity-associated actions (onboarding, role changes and offboarding) based on HR updates and communicates these updates to identity/access management systems and service desk providers.
Hire2Retire ensures that when an employee begins work on a specific date, all new hire-access pieces (including computer and network access) should be in place before that employee shows up for their first day of work, thereby allowing the employer to have the employee engaging with them productively on their first day.
Yes, Hire2Retire provides a solution to streamline automation for joiner, mover and leaver processes via real-time HR updates to easily convert HR updates into real-time identity action within your organization.
By restricting users’ access to only those roles that they are entitled to access (i.e. role-based access control), Hire2Retire ensures that users who leave an organization will have the access to systems removed from them in a timely manner, as well as provide an audit log of all actions needed to meet compliance requirements.
Yes, Hire2Retire supports integration with more than 26 existing HR and ATS (Applicant Tracking System) solutions and can integrate with any of the available identity service providers and help desk support platforms available today.
