Fractured identity and access management systems
OrthoIndy had been struggling to manage access and create role-based privileges for its patient and clinical data systems for their over 900 employees across multiple locations. The lack of automated role and identity provisioning from ADP to AD also created a potential security risk of misuse of confidential patient information and clinical records. Additionally, there were delays in creating identity, emails, and providing access to clinical systems needed to perform the job when the new employees were hired. This created a barrier between eager new employees and their patients.