Leverage PagerDuty, ServiceNow and Slack Integration for Incident Management
Inability to exchange incidents and service requests with partners and supply chain vendors creates delays and excessive downtime, leading to cost overruns, inefficiencies and dissatisfied customers.
This impacts revenue generation, profitability, efficiency, and customer satisfaction.
Automated incident creation that flows incidents from your ServiceNow or PagerDuty to vendor and supplier’s incident management platforms creates a seamless exchange of incidents and resolution creating a 24×7, cross-functional, global collaborative response team. You can add on tools, such as Slack, for real-time updates and collaboration on the go.