How Hire2Retire Monitors HR File Extracts to Ensure Smooth Operations

As part of the Phase 5.5 release, Hire2Retire has introduced a new HR file extract monitoring system, ensuring peace of mind for customers using the file extract process.

Many Hire2Retire customers use the file-based extract method to transfer employee data from HR systems to Active Directory (AD). However, if the HR system fails to transfer the data file, the Hire2Retire operation can be impacted. While Hire2Retire can’t prevent those errors in the HR system from happening, a new file extract monitoring system introduced in the Phase 5.5 Release ensures these errors are automatically reported in a timely fashion. 

Setting up file extract monitoring in a Hire2Retire workflow takes just three easy steps. First, enable the file extract monitoring system by clicking the requisite checkbox. Then, tell Hire2Retire on what weekdays it can expect to receive a file extract. Finally, select the time Hire2Retire will expect to receive these extracts. If Hire2Retire does not receive a final extract within 30 minutes of the scheduled time, it will automatically generate and send an error notification.

Peace of mind is an important part of the Hire2Retire business process. This new file extract monitoring system removes the manual burden of ensuring file extracts are successfully processed. By using the new monitoring system, you can focus on more pertinent business needs while knowing that Hire2Retire will alert you automatically whenever an error occurs.

Want to learn more?

To see the other new features and improvements that have landed in the Phase 5.5 release, read the Phase 5.5 release notes.

Cameron Macaulay
Cameron Macaulay

Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.

Cameron Macaulay
Cameron Macaulay

Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.