4 Ways ITSM Integration Helps Businesses in 2025
Eliminate Tedious Work & Cut Operational Costs
Manual administrative tasks can make up over 50% of an IT department’s daily workload. Hire2Retire fully automates these lifecycle-related tasks, saving IT teams hours of work every single week while improving operational efficiency.
The HappySignals 2025 Global IT Experience Benchmark Report found that just 13% of ITSM tickets account for 80% of lost productivity.
By automating administrative tasks and ticket creation related to lifecycle events, Hire2Retire lets IT departments put their full focus on solving these high-priority requests faster.
Reduce Onboarding Times & Avoid Lost Productivity
Research from Digitate found that companies that automate HR and IT onboarding processes reduce their new hire onboarding time by 5 days.
In addition, a structured onboarding experience increases new hire retention rates by
58% in their first 3 years, according to
SHRM.
That’s why Hire2Retire’s streamlined IT onboarding can save companies over $10,000 per new hire by avoiding the costs of constant hiring and lost productivity.
Enhance the IT Experience for Employees
Chasing down IT to get a laptop assigned and set up is the last thing a new hire wants to spend their first day doing.
Data from HappySignals backs this up, with equipment issues causing 40% of negative IT experiences.
Hire2Retire puts IT ahead of the curve on lifecycle-related service requests, so employees have the equipment and resources they need without ever having to submit a ticket in the first place.
Eliminate Security & Compliance Risks
In 2025, cyberattacks are happening more frequently and doing more damage than ever.
IBM identified human error and IT failure as a direct cause of
55% of data breaches in 2024.
Hire2Retire completely automates deprovisioning for offboarding, taking human error out of the equation and ensuring that employees don’t retain access to private company or client data.
In addition, Hire2Retire logs detailed information about every lifecycle event, including profile updates, user privileges, and group memberships.
Hire2Retire’s built-in audit trail can export these detailed event logs to AWS S3, Azure Blob Storage, or a MySQL database, ensuring continuous compliance tracking and stress-free audits.
