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Nowadays, employees move fast, but identity systems don’t keep up. That gap between how quickly people join, move and leave, and how slowly digital access catches up, is where delays, security gaps and compliance issues quietly build. Most organisations don’t realize how much drift exists until it creates a real incident.
A lot of companies today run Entra ID and Okta side by side. Entra ID powers the Microsoft ecosystem, and Okta handles third-party and cloud apps. On paper, it sounds like a balanced setup. In reality, these systems often operate in silos. According to a recent global study by CyberArk, 93% of organisations experienced two or more identity-related security breaches in the last year, and disconnected identity sources are a major contributor to those incidents. When HR updates don’t sync instantly across both platforms, permissions fall out of date, old access lingers, and teams start relying on manual fixes that can’t scale.
When access isn’t updated on time, IT teams scramble to manage new hires, exits and role changes across two separate identity stores. This is where delays turn into security risks, and minor gaps turn into compliance problems. And this isn’t happening in a handful of companies; it’s happening everywhere, across tech, retail, finance, healthcare and even education.
Most of the trouble starts with the HR system. When an employee joins, leaves, or changes roles, HR updates the record. But Entra ID and Okta read those changes differently. Without a reliable automation layer, you end up with:
Each small delay compounds into a bigger identity drift. IT teams try to bridge the gap manually with tickets or scripts, but none of these scales. Every manual step increases the odds of mistakes.
Identity mismanagement isn’t a small leak; it’s a widespread issue with very real consequences.
When two major identity systems operate in silos, oversight becomes almost impossible. This isn’t a corner-case problem anymore. Any place that uses both Entra ID and Okta is almost guaranteed to run into this friction.
Hire2Retire by RoboMQ is an Identity, Governance & Administration solution that provides zero-touch automation of workforce identity, access and privileges from HR as the source of truth to identity systems for Joiner, Mover and Leaver (JML).
Hire2Retire sits between your HR system, Entra ID, and Okta. It translates every HR change into real-time identity action across both platforms. No tickets. No delays. No mismatched profiles.
Here’s what it brings to the table:
Instead of HR pushing changes to one system and IT manually fixing the other, everything flows automatically and consistently.
Everise, a customer-experience company with over 10,000 employees across multiple locations, found itself scaling fast and running into identity-management strain. As the organisation expanded, its HR system (Workday) held accurate employee data, but it wasn’t integrated with its Active Directory environment. The result: manual account creation, delayed de-provisioning and a growing risk of orphaned accounts.
IT teams were spending hundreds of hours creating user profiles, assigning groups and cleaning up duplicate or inconsistent identities. And because the systems didn’t sync automatically, employee exits didn’t always lead to immediate access removal. That gap is exactly the kind of risk that appears when identity sources don’t talk to each other.
After deploying an automated lifecycle integration solution (Hire2Retire), Everise made onboarding and offboarding almost instant. They enforced consistent naming conventions, eliminated duplicates and ensured access was assigned based on Workday-driven attributes such as department, location and role. It’s a clear example of how lifecycle automation boosts operational efficiency while tightening security by eliminating access drift.
If your organisation uses both Entra ID and Okta, identity drift isn’t a hypothetical problem. It’s already happening in the background. The good news is that it’s fixable. Automation bridges the gap that manual processes can’t.
Hire2Retire gives you a consistent, secure, and scalable way to manage identities across both platforms without relying on tickets, reminders, or human intervention. It keeps your access clean, your audits smooth, and your employees productive.
If you’d like to see how automated provisioning, real-time updates and clean offboarding actually work, schedule a free Hire2Retire demo.
Access drift occurs when a user’s permissions in one system (like Okta) become inconsistent or misaligned with their true, current access rights in the other system (Entra ID/Azure AD).
The gap allows users to retain excessive or outdated access in one platform even after it’s been revoked in the other, creating a major vulnerability for attackers or compliance issues.
The lack of synchronized identities creates support tickets and delays because IT staff must manually fix and reconcile user permissions across different platforms.
The goal is to establish unified access control and ensure the Principle of Least Privilege is consistently applied across all applications governed by either identity provider.
It provides a Superior “First Day at Work” Experience by automatically provisioning all accounts, licenses, and role-based access in minutes, eliminating the common delays that hinder new employee productivity.
Sujata Swarnim is a Marketing Enthuasiast with a majors in Marketing , working at RoboMQ. She thrives on connecting the dots, between people, ideas & opportunities - turning creative insights into meaningful impact & power brand stories.
Sujata Swarnim is a Marketing Enthuasiast with a majors in Marketing , working at RoboMQ. She thrives on connecting the dots, between people, ideas & opportunities - turning creative insights into meaningful impact & power brand stories.
