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With growing emphasis on workforce efficiency and security, companies are now looking for better ways to manage workforce lifecycle. Yet may IT teams still spend countless hours managing employee profiles, assigning them software and hardware, and updating permissions with every employee lifecycle change.
While these routine service requests like creating accounts, provisioning apps, assigning assets, updating access, and deactivating users are time consuming, they are essential for company’s growth. If done manually, these tasks can pose delays, inconsistencies, and security risks.
That is where Hire2Retire helps. With built in ITSM support, Hire2Retire automates ticket creation and other IT processes for workforce lifecycle management tasks like onboarding, offboarding, and transfers.
That means your HR and IT teams no longer have to spend their costly work hours on routine, error-prone service management tasks. Tasks like ticket creation, access grants or revocations, and asset provisioning are automated, and IT teams can finally focus on higher value work reducing operational overhead and improving productivity.
With HaloITSM support in now Hire2Retire, businesses using HaloITSM can now connect their HR systems like ADP, Workday, BambooHR directly with their IT service desk to automate workforce lifecycle tasks throughout their JML lifecycle.
While the HR lifecycle management and Identity and access management(IAM) tasks are closely connected, most companies still do these in silos.
When a new employee gets hired, it triggers a list of manual tasks for multiple teams:
Similarly, at the time of transfer or offboarding, access and assets need to be updated, or account status need to be made current. The result? Friction! Where new hires have to wait for days for access to get started, delayed offboarding can lead to security and compliance risks.
HaloITSM integration in Hire2Retire bridges this gap by unifying ITSM- based service desk workflows with HR driven employee lifecycle events. The result is fully automated, auditable, compliant, yet simple lifecycle management for every employee.
Whenever a new employee is hired, changes role, or leaves the organization:
With HaloITSM integration support now in Hire2Retire, users need not to manually create tickets or chase down Sysadmins for timely access or asset allocation. That also means fewer delays, fewer mistakes and reduced manual overhead.
New hires no longer have to wait days for access to right resources and tools because of miscommunication between HR and IT leading to faster time to productivity.
At termination or transfer event, accounts are deprovisioned or access are updated automatically reducing the risk of ghost accounts and audit failures.
Whether your organization’s strength grows by 100 or 1000, the lifecycle management process will remain controlled and standardized. The integrated workflows grow with you no matter you grow in terms of geography, employee strength, or tech stack.
For organizations with high JML volume or distributed locations, manual provisioning is not sustainable. Hire2Retire allows organizations to eliminate manual coordination between their HR, IT and ServiceDesk with a simple, no-code, low maintenance approach.
From new hire provisioning to department transfers and offboarding, the integration of HaloITSM with Hire2Retire can streamline the entire process.
HaloITSM integration is now available for all users with phase 9.5 release. If you would like to see it in action, reach out to one of our Integration specialists for a quick demo today.
Need to dive even deeper into the Phase 9.5 changes? See every change made in the Hire2Retire Phase 9.5 release notes.
Somya Shrimal is a Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.
Somya Shrimal is a Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.
