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Non-Employee Identity Management with Hire2Retire

Features

Traditional identity governance is primarily built for managing employee identities.

Employee Joiner Mover Leaver (JML) events trigger provisioning actions and update access as per HR system records. Traditional IGA solutions have made this model structured, predictable, and automated.

But outside the employee boundary, this structure breaks down.

When it comes to non-employee identities like contractors, vendors, partners, and temporary workers, the records are mostly scattered. Their onboarding happens through different tools, their access is granted through ad-hoc processes, and offboarding still relies on someone remembering to act.

That is where Non-Employee Identity management becomes risky.

They have access to critical systems without the identity governance safety layer. It often leads to outdated, excessive, or invisible access.

Non-employee identity governance ensures external identities are managed with the same structure, automation, and compliance control that exists for employees, without adding IT workload.

Why Non-Employee Identities are Harder to Manage

While employee identities follow a single system of record, the non-employee lifecycle in an organization is largely fragmented:

There is no consistent process for when access should be assigned, its level, and when it should be revoked, which is why teams are dependent on manual provisioning for non-employee identity management.

Even directory level representation of non-employees, such as contact records is managed manually in some organizations. While it seems like a quick fix, it can lead to duplicated records, outdated information, and delayed communication. Over time, it can lead to over-provisioned or misaligned access, orphaned accounts, and stale directory objects, inconsistent distribution list memberships, and compliance and audit gaps.

Where Hire2Retire Fits?

The solution is not more tickets or approvals. The solution is treating non-employees as entities that are controlled by their lifecycle updates.

That means Joiner, Mover, and Leaver (JML) events in HR are tied to access updates in IT systems. Access and permissions are predefined with policies instead of manual decisions, and HR and IT systems stay in sync automatically.

Hire2Retire helps organizations create, update, or remove non-employee identities based on upstream changes, ensuring access is always aligned with the contact’s current level of engagement.

Not every non-employee identity requires full system or login access. In many scenarios, organizations need to make external users a part of their communication workflows. Hire2Retire supports this by enabling automated contact management for lightweight identity management. It supports managing external users as directory contacts to include them in distribution lists and communication groups without over provisioning.

With the need for external collaboration more than ever, organizations are also looking for secure ways to extend controlled login access to shared systems to non-employee identities. Hire2Retire is evolving to support these use cases by lifecycle driven management of external identities. It helps teams balance collaboration without losing control of identity governance.

Hire2Retire offers a consistent model where identity, access, and communication of non-employee identities are governed by lifecycle events. The simple intention behind it is to reduce risk without slowing down an organization’s growth and operations.

Identity Governance Should Not Be Limited to Employees

The workforce at modern organizations is rarely limited to employees. Yet, identity governance at most still stops there.

Leaving non-employee identity management outside the governance framework poses security risks, operational inefficiencies, and compliance challenges. The solution is simple. Identity governance must shift from an employee-centric to identity-centric model.

Like employee identities, external identities should be governed by their lifecycle changes, which can help achieve:

Still relying on manual provisioning for contractors and external users? Let’s talk about how you can bring structure, visibility, and control to non-employee identity management, without adding IT workload.

Frequently Asked Questions (FAQs)

Why are non-employee identities difficult to manage?

Non-employee identities do not follow a single system of record. Their onboarding, access, and termination are often dependent on multiple teams and systems, leading to inconsistent control.

What are the biggest risks of not governing external identities?

Not properly governing non-employee identities can lead to orphaned accounts, over-provisioned access, delays in communications, and security risks.

In most cases, external users only need to be part of communication workflows and distribution lists. To avoid over-provisioning, they should be handled as lightweight identities as directory contacts.

Somya Shrimal

Somya Shrimal is a Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.

Non-Employee Identity Management with Hire2Retire

Why Non-Employee Identities are Harder to Manage

Where Hire2Retire Fits?

Identity Governance Should Not Be Limited to Employees

Frequently Asked Questions (FAQs)

Somya Shrimal

Somya Shrimal

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