7000 – 10,000
In today’s digital age, the need for secure and efficient management of personal health information has become paramount. CIOX Health LLC, a leading health technology company, has been addressing this need by providing innovative solutions that streamline the retrieval and sharing of medical records.
Founded in 1971, CIOX Health has evolved into a global leader in clinical data exchange, enabling healthcare decision-makers to access critical patient information and insights contained in medical records. Its comprehensive solutions enable medical facilities to securely and seamlessly share medical records, resulting in improved patient outcomes and reduced healthcare costs.
CIOX Health operates in the highly regulated and complex healthcare industry, where data accuracy and security are of utmost importance. With a workforce of over 7,000 employees and ongoing hiring and offboarding needs, the company’s small IT operation team was under constant strain. The team was overwhelmed by repetitive but crucial tasks such as data mapping, organizational unit and security group assignments, and errors that adversely affect work efficiency in a dynamic and competitive environment.
Consequently, the organization’s highly skilled sysadmins had to spend valuable time creating accounts, a task that could be automated. This severely limited quick authorized access to critical patient information, opened loopholes for data breaches due to human errors while offboarding an employee, and reduced the organization’s potential to facilitate better healthcare services. To address these challenges, CIOX Health recognized the need to automate processes like employee onboarding, offboarding, identity provisioning, security group and access updates, and other employee lifecycle events.
CIOX Health’s search for an automation solution led them to RoboMQ’s Hire2Retire. The employee lifecycle management and identity provisioning solution helped CIOX streamline its operations in its highly regulated industry. The no-code, full-service product proved to be the perfect solution for managing hundreds of thousands of employee identities, resulting in significant cost reduction and relief from the burden of managing employee accounts in Active Directory (AD). Hire2Retire enabled end-to-end data integration between their HRMS UKG Pro and AD, streamlining identity provisioning by reflecting changes in AD in near real-time. This helped CIOX Health to –
7000 – 10,000
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