How Hire2Retire Help CIOX Health Deliver Better Healthcare Services Through Automated Employee Lifecycle Management?

CIOX Health operates in the highly regulated and complex healthcare industry, where data accuracy and security are of utmost importance. With a workforce of over 7,000 employees and ongoing hiring and offboarding needs, the company’s small IT operation team was under constant strain. The team was overwhelmed by repetitive but crucial tasks such as data mapping, organizational unit and security group assignments, and errors that adversely affect work efficiency in a dynamic and competitive environment. 

Consequently, the organization’s highly skilled sysadmins had to spend valuable time creating accounts, a task that could be automated. This severely limited quick authorized access to critical patient information, opened loopholes for data breaches due to human errors while offboarding an employee, and reduced the organization’s potential to facilitate better healthcare services. To address these challenges, CIOX Health recognized the need to automate processes like employee onboarding, offboarding, identity provisioning, security group and access updates, and other employee lifecycle events.