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300 Employees
The entertainment industry works on one simple principle: the show must go on. But behind the scenes, people move fast; the crew assembles overnight for a new production, wraps up in weeks, and the roaster resets all over again.
For the IT and HR teams holding it together, that pace is relentless. Miss a new hire access provisioning or forget to revoke a terminated employee’s credentials; you are all set for a security gap and a compliance headache.
RUN studios were stuck in the same situation with a fully manual process, creating a constant drag on the team.
RUN Studios operates in the fast-evolving digital media landscape, specializing in motion graphics, visual design, and high-quality digital content production. Since 2007, it has delivered customized 2D and 3D video solutions to match client objectives, combining creative storytelling with strategic communication.
RUN Studios’ expertise revolves around traditional video production, social media content, live-streamed experiences, and post-production services.
It has established itself as a reliable creative partner, handling complex corporate productions with close attention to detail, timelines, budgets, and brand objectives.
The wide range of services that RUN Studios provides includes:
RUN Studios relies on a fully manual process to synchronize its HR system and IT infrastructure. Every time an employee joined, changed roles, or left the organization, someone in HR had to raise a help desk ticket. Then an IT team member would pick it up, create or modify the user account in Azure Active Directory, assign the right group membership, and set up necessary access.
While it sounds manageable, for a workforce that can nearly double during a busy production, this became a constant drag on both teams.
Some challenges faced by RUN studios were:
Slower onboarding: New hires sometimes had to wait hours before their accounts were ready, slowing their ability to contribute from day one.
Delayed offboarding: Manual offboarding led to delayed access revocation, allowing former employees to retain sensitive system access beyond their last working day. This created significant security vulnerabilities and pressing compliance risks.
Repetitive tasks: IT and HR were duplicating effort for every employee event, spending time on repetitive, low-value work that should have been automated long ago.
Data inaccuracy: With the shift to Paycom as their primary HR system, the team had no reliable, automated way to keep Entra ID in sync. Data accuracy depended entirely on manual follow-through, which is a process prone to errors.
Costly API integration: Pre-boarding through Paycom’s onboarding module was a goal, but the cost of API-level integration made it out of reach.
RoboMQ’s Hire2Retire was implemented to eliminate the manual hand-off between HR and IT. Instead of a chain of tickets, the connection between Paycom and Azure Entra ID became direct and automated.
Using a secure SFTP-based extract from Paycom, Hire2Retire picks employee data and maps it directly into Entra ID. This saved RUN studios from Paycom’s costly API.
When a new hire is created in Paycom, Hire2Retire automatically creates their user accounts, provisions the right access to them, assigns them to the right group, and sends a welcome email when they log in. All of this without any help desk ticket being raised by HR. This frees the IT team from the repetitive work of account setup so they can focus on work that actually needs their expertise.
For terminations, Hire2Retire handles both scheduled and immediate separations. When HR marks an employee as terminated in Paycom, the system disables the account in Entra ID, removes group memberships, and revokes access in a matter of minutes. No lag, no forgotten accounts, no security gaps left open between payroll and IT systems.
Even role changes, leave of absence, and department transfers are handled the same way. Every time something changes in Paycom, Hire2Retire picks it up and applies the right update in Entra ID. This keeps the data accurate across systems without anyone having to manually cross-check it.
For a studio where every production is a new sprint, having an automated, reliable employee lifecycle process is what lets the business move at the speed it needs to.
With Hire2Retire running in the background, Run Studios’ IT and HR teams can focus on the work that matters, confident that every hire, role change, and departure is handled accurately and on time.
As Run Studios continues to grow its production slate, Hire2Retire’s no-code workflow engine allows new scenarios, roles, business units, and compliance requirements to be configured and deployed without needing a development team to step in.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners.
300 Employees
