CASE STUDY

Promoting Social Welfare and Empowerment: Hire2Retire Automates Employee Lifecycle Management for Penny Lane Centers

Industry

Civic & Social Organization

Company Size

500 Employees

Implemented Solution

Customer

Situation

Over five decades ago, Ivelise Markovits, a feminist and a socio-political activist, after witnessing the inadequate residential facilities available to female wards in her workplace, saw a dream of creating a safe space that prevails justice. In 1969, this dream became a reality when Penny Lane Centers was founded. Named after the cheerful and upbeat Beatles tune celebrating the small joys of life, Penny Lane Centers is a community dedicated to empowering every section of society. The community follows the principles of Mahatma Gandhi and has a vision to empower hopes and dreams, embracing, empowering, and protecting those in need.

Struggles and Pains

With a continuum of community-based programs, youth programs, family programs, outpatient mental health services, and housing programs, Penny Lane helps thousands of children, youth, and families each year to reach their full potential. Its dedicated staff collaborates with professionals, clients, and government agencies to make available therapeutic services, mental health support, housing services, and more to every section of society. To support its vision and operations, Penny Lane Centers needs efficiency and precision in their in-house operations. 

However, there was a time when its IT team was struggling to make the best out of their work hours because of the absence of an automated HR and identity provisioning process in the organization. Owing to the manual updates, managing employee onboarding, terminations, and role changes was a laborious task. Consequently, it became difficult for the company to maintain a proper and consistent view of GAL (Global Address List) and timely allocate licenses to new hires. 

There was also the possibility of some data breaches as it used to take a long time to revoke access to its terminated employees. While in the process of switching its HR system to ADP, Penny Lane recognized the need for an automated and well-defined ADP to AD (Active Directory) data integration system. 

Resolution

After exploring several options, Penny Lane came across RoboMQ, a leading API and data integration company. RoboMQ, after understanding Penny Lane’s needs and challenges, implemented Hire2Retire for the company that can streamline its current manual employee onboarding and provisioning processes. With this automation in place, Penny Lane can: – 

Sync data between ADP to Hybrid AD in near real-time.

Avoid security and compliance risks by managing terminations and provisions efficiently.

Keep its GAL (Global Address List) updated and consistent.

Streamline and automate the process of employee onboarding, offboarding, and role changes.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

Industry

Civic & Social Organization

Company Size

500 Employees

Implemented Solution

Customer 

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