Know how to Automate Access Requests, Certifications, and Compliance Reporting

CASE STUDY

From iSolved to Azure AD: How Altus Consulting Automated Identity Workflows with Hire2Retire

Cost Reduction Icon
Upto 90% Cost Reduction
An icon for Handshake describing the superior first day at work with Hire2Retire
Superior "First Day at Work"
A security badge between two hands describing Security Compliance with Hire2Retire
Security Compliance
An icon for group access describing Role Based Access Control with Hire2Retire
Role-Based Access Control

Industry

Company Size

100+ Employees

Implemented Solution

Customer

About Altus Consulting

Altus Consulting is an information technology consulting company headquartered in Northern Virginia. Founded in 2002, the company was created to provide customers with highly qualified technical consultants who can solve complex technical and operational problems.

Today, Altus supports customer environments that depend on skilled talent, fast response times, and reliable execution. The company delivers services across several specialized areas, including cybersecurity, network engineering, systems engineering, software development, systems integration, and training.

Its consultants are trusted to support demanding outsourced IT requirements where delays or skill gaps can directly affect business operations. That same standard of speed and reliability was also needed inside the company’s own employee lifecycle processes.

The Challenge: Manual Processes Could Not Scale

Altus Consulting had built a strong business by helping customers solve difficult IT challenges, but internal identity processes still depended on manual effort across teams.

When a new employee joined, HR records were updated in iSolved and IT teams had to prepare accounts before the start date. New user accounts were typically created one week before start dates, which required close coordination and careful timing.

The company also followed a first_lastname email format, but some employees used preferred names instead of legal first names. This created extra review steps during account creation.

As employees changed roles, departments, managers, or contract assignments, those updates needed to stay aligned inside Azure AD. Planned resignations and urgent terminations also required different workflows, including fast access removal, mailbox handling, email forwarding, and internal notifications.

For a growing company with more than 100 employees, these tasks were essential but time-consuming. Altus needed a more efficient and repeatable way to manage onboarding, employee changes, and offboarding without losing control of the process.

From iSolved to Azure AD: How Altus Consulting Automated Identity Workflows with Hire2Retire

The Solution: Automated Identity Workflows with Measurable Impact

Altus consulting selected RoboMQ Hire2Retire to automate identity lifecycle workflows between iSolved and Azure AD.

New hire accounts were prepared before start dates using employee data from iSolved, with Altus email naming rules and preferred name logic applied automatically. Employee changes such as manager, department, title, and contract updates flowed into identity records with less manual effort.

The platform also supported two offboarding paths: planned exits processed at 5 PM Eastern on the final workday, and urgent terminations triggered immediately when needed. Manager mailboxes could be converted to shared mailboxes, while standard users had email forwarding and notification steps handled through the workflow.

The rollout started in supervised testing mode, with employee status checks every 15 minutes and existing group-based licensing left in place.

As a result, Altus reduced manual administrative work, improved onboarding readiness, responded faster to offboarding events, and built a scalable identity process for future growth.

Built for Future Growth

By connecting iSolved with Azure AD through Hire2Retire, Altus replaced manual identity administration with a repeatable lifecycle model built for consistency and speed.

New hires can be prepared on time, employee changes can move faster, and offboarding can happen with better control. Internal teams can spend less time on routine administrative work and more time supporting the business.

With a stronger lifecycle process in place, Altus is better prepared to scale operations, support customers, and grow with confidence.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

MORE CASE STUDIES