400+ Employees
Construction industry mostly depends on their digital systems to manage, collaborate, and communicate internally. Employees in every department need to be able to access the right systems from day one, including Microsoft 365, internal systems, and shared resources.
Without automated processes, IT departments are forced to spend most of their time managing repetitive tasks. Some of these include creating user accounts, allocating licenses, editing/updating employee information, and revoking user access.
With Hire2Retire, Tata Steel Colors changed the scenario completely. The entire employee lifecycle has been automated, and business efficiency has increased because of the SAP SuccessFactors and Hybrid Active Directory integration.
Tata Steel Colors (earlier known as Tata BlueScope Steel Limited) is a renowned manufacturer in the building materials industry. The organization produces coated steel products used for roofing, walling, and other structural elements in residential properties, commercial buildings, and factories. With approximately 650+ employees utilizing various digital systems, HR, IT, and other departments work collaboratively.
The organization uses SAP SuccessFactors as an HR management tool and Active Directory as an Identity management tool. It is important for both productivity and security to ensure that employee information and address lists are accurately maintained across systems such as HR platforms and Active Directory.
Here are some core difficulties Tata Steel Colors was facing before deploying Hire2Retire within its organization:
The IT department had to create a user account in active directory manually every time someone joined the company. It took a lot of time because of the several steps, like creating the user account, putting them in the right groups, and giving them a Microsoft 365 license.
New joiners need access to several systems to start their work on the first day. These include Microsoft 365, applications, email, and shared directories. But whenever this is done manually, there is often a delay. This is because the process includes multiple steps. It requires the IT administrator to obtain information from HR, raise multiple tickets to get access, and then add the employee’s account.
Tata Steel Colors faced the same challenge because these processes were handled manually. As a result, some new employees did not receive full access to the required systems on their first working day, which delayed their ability to start work and affected productivity.
Another issue the organization was facing was proper license management. The company has over 650+ employees, and different employees require different Microsoft licenses. For instance, some employees may need basic collaboration licenses, while others may need advanced product licenses. It was quite challenging for the IT department to manage these licenses for every employee because there were no automation rules.
For automation platforms, it is necessary to define clear rules that determine how access should be granted. Such rules may include the department, job role, employee category, and even location.
Before Hire2Retire, there were limited rules that had not been documented or standardized in the company. This affected the automation of processes such as license management, security groups, and even access.
To address all the above-mentioned challenges, Tata Steel Colors decided to implement Hire2Retire within its organization. They wanted to automate the identity lifecycle management between SAP and Hybrid Active Directory, and Hire2Retire helped them with the same. Here are some key outcomes the organization received:
The Hire2Retire system retrieved all the required employee data directly from SAP SuccessFactors, including the employee’s name, department, title, and ID. This information was then used in Active Directory to create a new user account, ensuring that Tata Steel Colors no longer needed to provision employee user accounts manually.
Employees’ data was subject to various changes throughout their time with an organization. It could be due to changes in departments, job profiles, or organizational structures. Once Hire2Retire was deployed within the organization, it ensured that data was continuously synchronized between SAP SuccessFactors and Active Directory.
This implied that as soon as HR updated the data in SAP SuccessFactors, it was immediately reflected in Active Directory. This ensured that Tata Steel Colors had clean data within both HR and IT systems.
Removing system access quickly when employees leave the organization was important for maintaining security. With the implementation of Hire2Retire, whenever HR updated an employee’s data in its HR system to indicate termination, access to that employee’s account was automatically disabled in Active Directory.
Hire2Retire also assisted Tata Steel Colors in rule-based access management. The company established rules based on its employees’ attributes, including department, type, and roles. This was critical for managing the groups effectively, allocating Microsoft 365 licenses, and granting access rights.
Tata Steel Colors saw significant progress with Hire2Retire. With better identity governance, the company improved its operational efficacy.
New employees can now quickly and consistently access the systems across various organizational departments and locations. This is all made possible by the automatic generation of user accounts from SAP SuccessFactors data.
Now, with automated user provisioning, the IT team can focus on other productive tasks because they don’t have to handle identity management tasks manually. They no longer have to create new user accounts manually, update existing user attributes, or manage numerous access changes.
The implementation of Hire2Retire means that SAP SuccessFactors serves as the source of truth for all employee data. Therefore, all identity information flows automatically from HR systems to IT systems, eliminating discrepancies between both systems and keeping all employee records in sync.
Provisioning and deprovisioning are processes used to create, update, and disable user accounts across systems. HR can disable employees’ account in real time as soon as they leave, preventing further access to company resources. By limiting employees’ access to company’s resources, a more secure environment is created.
Before Hire2Retire, identity management at Tata Steel Colors was manual, time-consuming, and prone to delays and inconsistencies. After implementation, the entire process became automated, ensuring faster onboarding, accurate access control, and improved security across systems. Here is the comparison of how identity management transformed after implementing Hire2Retire.
Tata Steel Colors Private Limited got rid of a slow, manual process and deployed a system that just works. HR made a change, IT systems updated automatically, and employees were able to use the system from their very first day.
Hire2Retire linked SAP SuccessFactors to Hybrid Active Directory without any problems. The team started with the basics and grew over time, at their own pace. The end result was a more efficient IT department, better security, and a better experience for every employee from their first day to their last.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
650 + Employees
