Customer experience (CX) is a big focus for companies – and for a good reason. According to a Gartner study, 89% of companies surveyed considered CX to be the new competitive battlefield. Just look at some of the most innovative brands globally, as it’s no coincidence to see them leading the pack in the CX space. By focusing on providing an exceptional CX, companies can drive revenue growth, customer retention, brand loyalty, and more. However, the challenge for…
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SAAS Integration
Many companies are struggling to recover their losses and streamline their business operations during the COVID-19 pandemic. Due to remote working and limited resources, it can become difficult for businesses to support various functions and processes such as day-to-day…
Last week, RoboMQ launched its last release of Connect iPaaS for 2019. This release was named Michelangelo, after the famed renaissance sculptor and painter of the Sistine Chapel in the Vatican. Michelangelo is the third release to go live…