Customer experience (CX) is a big focus for companies – and for a good reason. According to a Gartner study, 89% of companies surveyed considered CX to be the new competitive battlefield. Just look at some of the most innovative brands globally, as it’s no coincidence to see them leading the pack in the CX space. By focusing on providing an exceptional CX, companies can drive revenue growth, customer retention, brand loyalty, and more. However, the challenge for…
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Data Integration
Your Customer Relationship Management (CRM) platform is a powerful and essential tool that can be used to help your company scale its sales and marketing efforts. However, in order to get the most value out of your CRM…
Customer relationship management is a strategy companies use to manage and analyze interactions with potential, current, and past customers. The data analysis is used to improve overall relationships with a focus not only on driving sales growth but also…
Last week, RoboMQ launched its last release of Connect iPaaS for 2019. This release was named Michelangelo, after the famed renaissance sculptor and painter of the Sistine Chapel in the Vatican. Michelangelo is the third release to go live…