Enforce Governance and meet Compliance for a zero-trust, least-privilege security posture
250+ Employees
In manufacturing, operations depend on having the right people with the right access at the right time. A new hire without system access can’t do their job on day one. A former employee with active credentials is a security liability. And an employee whose role has changed but whose permissions haven’t created compliance gaps that are hard to close after the fact.
Employee lifecycle management isn’t just an HR or IT concern in manufacturing; it directly affects how the business runs. Garland Group recognised this. With 250+ employees and no automation connecting their HR system to their IT infrastructure, they turned to Hire2Retire by RoboMQ to fix it.
Garland Group is a manufacturing company based in Toronto, Canada, with over 250 employees. They design and manufacture products for commercial and industrial markets, where accuracy and data security are critical to daily operations.
Their HR processes run through ADP, and identity management runs on a Hybrid Active Directory environment. An internal IT team handles user provisioning and access control. As the company grew, managing employee identities manually became increasingly difficult to sustain.
Garland Group was facing several challenges in managing employee access, identity lifecycle events, and access governance across the organization.
Creating the Active Directory user profiles for new hires was a manual process that required IT to do all the work without any automatic triggers from ADP. Notice would be given to the IT department about two weeks before a hire was supposed to come aboard. Onboarding was done through a series of manual steps.
Offboarding also involved a similar process. Since this was not an automated process, delays and mistakes were often made that resulted in former employees having access beyond their period. This could have serious implications for a manufacturing company like Garland that deals with sensitive business and operational information.
Information in Active Directory was not updated automatically when users got promotions, changed departments, or positions. This meant that these updates had to be done manually. The inability to synchronize ADP to the Active Directory meant that user profiles became out of date and, consequently, access was also incorrect.
Garland Group had previously used Microsoft Identity Manager (MIM) for parts of their identity automation. When MIM was retired, the team lost that automation and returned entirely to manual processes. They needed a modern, dependable replacement, one that was easier to manage and could cover the full employee lifecycle.
Hire2Retire assisted Garland Group to automate their entire employee lifecycle. Here’s what changed:
Hire2Retire connected ADP to Garland Group’s Hybrid Active Directory using an SFTP-based integration. Every change in ADP, a new hire, a role update, or a termination, automatically triggered the corresponding action in Active Directory. It no longer waited for HR notifications or worked through manual checklists.
Hire2Retire automated all three core lifecycle events. New hire accounts were created in Active Directory the moment a record appeared in ADP. Role changes synced immediately, keeping profiles and access current. Terminations triggered instant account deactivation, no manual steps, no delays.
Hire2Retire provided roles and access according to the job position of every employee. The information for all the data was taken from ADP. Whenever there was any change in role, it would be updated automatically. There were no manual updates made in Active Directory by IT.
With Hire2Retire, Garland Group was able to manage audit trails and ensure its compliance readiness through automatic identity lifecycle events monitoring. Every single event, including onboarding, changes in roles or access, as well as terminations, was automatically logged in real-time. This allowed IT staff to have clear knowledge about which users always had access to which resources.
With Hire2Retire, Garland Group freed its IT team from manual labor and ensured consistent and automatic identity management throughout the organization.
| Area | Before Hire2Retire | With Hire2Retire |
|---|---|---|
| Account creation | Manual setup per new hire | Automatic provisioning from ADP |
| Active Directory accuracy | Manually updated; prone to drift | Always in sync with ADP data |
| Offboarding | Manual removal; risk of delays | Automatic deactivation on termination |
| Role changes | Updated manually by IT | Synced automatically on role update |
| Compliance and audit | No automated audit trail | Full audit log for every lifecycle event |
| IT workload | Hours spent on routine provisioning | Fully automated; no manual effort needed |
For Garland Group, the situation was simple; they lacked automation, their legacy system was obsolete, and all identity-related tasks were being handled by the IT department manually. Hire2Retire integrated ADP with their Hybrid Active Directory and fully automated the employee lifecycle process.
Active Directory remains up to date. Access control is done in real-time. The IT department can now focus on other priorities. Are you tired of managing employee lifecycle processes manually? Schedule a free demo with us right away.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
250+ Employees
