See How Hire2Retire Can Drive Success for Your Organization |13th Dec 2024|

CASE STUDY

Driving Operational Efficiency and Cost Reduction: Rangeline Automates Business Operations with Hire2Retire Automation

Timely Terminations
Superior "First Day at Work"
Enhanced HR-IT Efficiency
Role based access control

Industry

Company Size

100 to 200 Employees

Implemented Solution

Customer

Situation

Source of transportation of energy, fresh water, and other necessities in urban cities, pipelines are unsung warriors that work round the clock underneath the ground without interruptions. Pretty much every aspect of society relies on these utilities. However, people rarely stop and notice them until their flow is interrupted. Since 1992, Rangeline Group has been providing precision tapping services ensuring these pipelines work as smoothly as they are meant to.

From hot tapping and line stopping to other mechanical services, Rangeline has been pioneering in tapping services, providing fast and precise solutions to businesses so that they can function uninterrupted.

Struggles and Pains

For over 30 years, Rangeline Tapping Services has been a leader in water and wastewater industry solutions providing its services to an array of industries like hospitals and municipalities, to name a few. The company offers emergency tapping services 365 days a year, going beyond the call of duty and helping businesses and municipalities alike to get back to work.

While these unique services enable their customers to continue functioning even during repair and maintenance, behind the scenes, Rangeline struggled to manage the employee profiles of its workforce responsible for meeting the tapping needs swiftly and seamlessly.

With multiple subsidiaries across the USA and constant onboarding and offboarding needs, Sysadmins of the company felt the burden of keeping Rangeline’s Active Directory consistent and updated. They were overwhelmed by the tedious but important tasks like allocating provisions and access to its workforce by updating employee profiles manually. As if it wasn’t a challenge enough, Rangeline was also using multiple associate IDs for an employee, which led to duplicate records in its system. In the end, it created multiple discrepancies between its HR system (Paymaster) and its Global Address List (GAL).  As a result, its new hires were stuck waiting for the right access, and some terminated employees were still holding onto the company’s sensitive information, raising the risk of data breaches. 

Rangeline realized that an automated and well-defined employee lifecycle management and resource provisioning system is needed in the company. It knew that to address its operational challenges, it must evolve soon, and that is why it turned to RoboMQ’s Hire2Retire.

Resolution

RoboMQ implemented Hire2retire as an end-to-end no-code integration solution for the Rangeline group. With Hire2Retire as a Paymaster to AD integration solution, Rangeline ensured that its new hires were not stuck waiting for the right access and that its IT team was not exhausting valuable work hours on manual and tedious updates.

Rangeline operates in a highly vulnerable environment where an absence of swift and precise services can prove highly critical for its customers as well as the environment. Here is how the implementation of Hire2Retire as a Paymaster to AD integration solution helped Rangeline to ensure there is no downtime in its services

Ensuring smooth and swift onboarding and offboarding process for employees.

Significant operational efficiency with the elimination of manual updates.

Up to 90% cost reduction in operations and increased IT productivity.

Prevention of compliance and data security risks with a streamlined employee termination process.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

MORE CASE STUDIES